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Online Remote Support

Using the online remote support programm we can provide you with individual support in solving your problems. Furthermore this software enables us to show you the features and abilities of our products.

All you need to receive that services is a computer with access to the Internet - as well as an online support contract if we should guide you through your problem handling process.


GotoAssist NetViewer
Online Remote Support
There are only three steps to go:
  1. Call our support professionals by dialing +49 4631-6170-72 .
  2. When you are prompted by our support to do this, please insert the Session-Nr. and click Join
  3. Further information will be given by your support professionals

If you should use Netviewer, do as follows:
  1. Call our support professionals by dialing +49 4631-6170-72.
  2. When you are prompted by our support to do this, start the Netviewer programm
  3. Insert the Session-Nr. and click Join

Windows: Start Netviewer for WINDOWS Mac : Start Netviewer for MAC

Further information about Netviewer can be found on the Netviewer homepage (also available in English) or directly by clicking the following links to documents:

You can reach our Support via Mail at support@ahp-gmbh.de or dial +49 4631/6170-72